• User Experience Designer II

    Job Locations US-VA-Dulles
    Posted Date 2 months ago(11/20/2018 10:05 AM)
    Job ID
    # of Openings
    Products and Solutions
  • Overview

    As a member of the Product Strategy and Development (PSD) team, the Designer is responsible for creating solutions that promote user adoption, self-service, and ease of use. The designer will work collaboratively with other teams taking a project from conception, through analysis, prototyping, visual design, finally to implementation ensuring the customers' view remains the focus.


    The User Experience Designer will follow a user-centered design process, understanding real users - their goals, aptitudes, experiences, needs, and motivations.  In this role they will approach design from a user-perspective and balance users' needs alongside business goals and technical capabilities. They will be working closely with product managers, their teams and software developers to determine necessary features and drive the design of products.  

    Specific responsibilities include: 

    • Assessing customer needs to design and deliver compelling, end-to-end user experience solutions through stakeholder interviews, persona creation, journey mapping, presenting and evaluating prototypes, and validating through usability testing
    • Quickly and iteratively create artifacts that illustrate user tasks, define proposed product functionality, turn business requirements into conceptualizations of the proposed product, and effectively communicate the overall user experience to the project and/or product team; These artifacts may include: Competitive product analyses, task/process flows, screen flows, storyboards, usage scenarios, detailed descriptions of proposed interactions/behaviors, usage models
    • Information architectures, site maps, navigation maps, page flows, sketches, conceptual design mockups, wireframes, prototypes and other user experience design deliverables as needed
    • Gather and track feedback and key design decisions generated from continuous review of these artifacts to iteratively improve the user experience
    • Ensure a consistent user experience across the suite of applications


    • Work closely and efficiently with a cross-functional and interdisciplinary team that includes other Designers, Developers, Project and Product Management, Business Analysts, Quality Assurance, Business Partners and customers
    • Participate in developing the user research and user experience plans for each project, including customer visits, contextual inquiry, interviews and observation, focus groups or surveys as needed; Work in coordination with the UX/UI Specialist to execute these plans
    • Defend design decisions with well-structured arguments, design rationale that reflects current and emerging standards
    • Develop knowledge of competitive and complementary products for the purpose of bringing new design ideas to each product and project
    • Maintain knowledge of current and emerging design principles and best practices in user interface design, interaction design, information architecture, usability theory, and evaluation techniques

    Project Management

         Recognize user experience risks as they arise and make design recommendations that take into account

    tradeoffs, scope creep, iterative design, and phased releases

         Plan and facilitate ad hoc as well as structured usability evaluations with end users at ATPCO, at remote sites and remote-via-computer settings

         Conduct usability evaluations using semi to fully­ functional prototypes or existing applications


         Clearly communicate and escalate user experience risks to the project team and management, as necessary

         Use professional and effective interpersonal skills with team, peers and management, across divisions

         Communicate effectively and professionally with customers and colleagues alike; whether from the business or technical team



    Bachelor's degree in Human Computer Interaction, User Experience Design, Interaction Design, Information Architecture, User Interface Design, Human Factors, or related field, or equivalent combination of education and experience.  Human Factors International as Usability Analyst (CUA) or User Experience Analyst (CXA) preferred


    Work Experience

    • Minimum qualifications include four or more years of experience as a User Experience Deisginer, Interaction Designer, or Information Architect in the design of applications that are driven by highly complex and high volume data
    • Equivalent experience in conducting user research, extracting requirements, designing an interaction framework, working on agile/interactive development teams, and presenting their ideas to development and management
    • Experience in developing low & high-fidelity wireframes, prototypes, interaction flows using tools such as Axure
    • Work portfolio that shows your thought process tthrough examples and /or case studies of compelling web or aplication design



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